Mandy Hoogervorst is a seasoned professional with extensive experience in digital transformation and product management, currently serving as a Senior Product Owner at Transavia since August 2017, focusing on enhancing the digital customer journey. Previously, Mandy worked as a Digital Transformation Consultant at PA Consulting Group and led the Online Change and Development team at Delta Lloyd Group. This role involved overseeing a team of 12 professionals in various digital capacities. Mandy's career began with hands-on consulting and project management roles, including significant assignments in the online and customer service sectors. Educational qualifications include a Master’s in Business Administration from Vrije Universiteit Amsterdam and a Bachelor’s in Economics from Hogeschool Inholland, complemented by various international educational experiences.
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