Abdelhedi Iffa

Abdelhedi Iffa has extensive experience in the field of human resources and customer service, currently serving as a Teammate and Backup Trainer at Transcom since August 2019, where responsibilities include conducting training sessions for new employees and updating training materials. Prior experience includes a role as a Human Resources Intern at SOCIÉTÉ DE STOCKAGE ET DE TRANSPORT DE CARBURANT, assisting with recruitment processes, and a Claims Manager at Solution Groupe, where evaluation and client advisement were key duties. Additional roles in customer service were held at AlmavivA, offering telecommunication support, and internships focused on human resources management at the Centre National de l'Informatique and Société Tunisienne de Banque. Abdelhedi Iffa holds degrees in Human Resources Engineering from INSTITUT SUPERIEUR DE COMPTABILITE ET D' ADMINISTRATION DES ENTREPRISES and Human Resource Management from Institut National du Travail et des Etudes.