Amaan Shaikh is an aspiring Business Analyst with hands-on experience in technical support, requirement documentation, and customer-centric problem-solving. They have a postgraduate degree in IT Business Analysis from Conestoga College and have led the Digital Banking Kiosk BA project during their studies. Amaan has worked as a Technical Support Advisor at Concentrix, achieving an 88% satisfaction rate, and currently serves as a Technical Advisor at Transcom, where they maintain a satisfaction rate over 90%. With a strong passion for data-driven solutions and process improvement, Amaan is dedicated to enhancing user experiences and continuously learning in the field.
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