Anthony M. is a client and customer services specialist with over 27 years of experience in the telecom and KPO/BPO industries. They have held significant roles, including Vice President of Operations at Teleperformance and Director of Client Services at Transcom, focusing on client experience and operational excellence. With a background as Senior Manager Customer Service at TATA Teleservices and Executive positions in various companies, Anthony M. is recognized for exceptional people management skills and expertise in delivering customer services across large operations. Currently, they contribute their extensive knowledge as an Expert with GLG and Director of Client Services at Transcom. Anthony M. holds a degree from the Narsee Monjee Institute of Management Studies.
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