Bobby Jr. Qua is an IT Global Technical Account Manager at Transcom Worldwide BV ROHQ, where they manage technical aspects of client services across APAC, AU, and NZ. With 20 years of experience in the IT field and 18 years in the BPO/IT services industry, they have held various roles, including IT Manager at TeleTech and IT Engineer at BIZTalk Call Center. Bobby holds a Bachelor’s degree in Computer Science from Colegio de San Agustin and has significant expertise in IT operations, project management, and client account management. Currently, they lead initiatives to support business growth and technological needs for multiple clients.
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