Ewa Dabrowska has a strong background in customer service and operations management. Ewa started their career as a Team Supervisor at Arvato Services in 2004 and then became a Contact Center Manager at Teleroute, Wolters Kluwer Group in 2006. In 2009, they worked as a Senior Project Manager and later as a Call Center Manager at Linea Directa Communications.
In 2010, Ewa joined Stream Global Services as a Senior Team Manager and later became a Service Delivery Manager. Ewa'sresponsibilities included managing a portfolio of accounts, coordinating best practices, and supporting business development efforts. Ewa stayed with Stream Global Services until 2014.
From 2014 to 2018, Ewa worked at Convergys, where they held various roles including Site Manager, Site Director, and Senior Director of Operations for Eastern Europe.
In 2018, they moved to Concentrix, where they served as a Senior Director of Operations for Eastern Europe until 2022.
Currently, Ewa is the Head of Sales Central Europe at Transcom and is set to become the Global Head of Corporate Marketing in 2023.
Ewa Dabrowska obtained a Master's Degree in International Economics from SGH Warsaw School of Economics from 2001 to 2006. Ewa later pursued a Postgraduate degree in the School of Business Trainers at Teichert & Partners from 2010 to 2011. In addition, Ewa Dabrowska has a certification in Prince 2 Foundation from APMG.
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