Heba Ibrahim is a skilled German Quality Assurance Lead at Transcom, where they currently apply their expertise. Previously, Heba worked as a German customer service representative and later as a quality assurance analyst at Teleperformance. They also served as a German teacher at helmya elzetoon school from 2018 to 2019. Heba holds a licentiate degree in Germanistik und Literatur from Ain Shams University, completed in 2019, and is Lean Six Sigma certified.
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