Hrvoje C. is an experienced professional in call center operations and workforce management, currently serving as Global Operations Manager at Transcom since August 2022. Previously held roles include Business Manager, Junior Business Manager at City Connect, and various positions at M+Grupa, where responsibilities encompassed workforce management, real-time management of resources, and customer service. Education was completed at Josip Juraj Strossmayer University of Osijek between 2016 and 2018.
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