Transcom
James Bartolome has a proven track record in managing reporting and business intelligence teams across various companies such as Transcom, RingCentral, Accenture, and AIG. With a background in Information Management, James has successfully led large teams, facilitated reporting requirements with stakeholders, and ensured timely and accurate delivery of reports. James also has experience in creating reports and visualization using Tableau software and handling vendor IT service delivery reports. Throughout their career, James has excelled in coaching team members for professional and personal development, leading continuous improvement initiatives, and handling escalations with RCA and mitigation plans.
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Transcom
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Transcom Worldwide's customer service portfolio is designed around creating smarter people experiences, increasing loyalty and driving growth. We offer future proof customer facing concepts, improving quality and operational efficiency through our core services and digital technology.