Monique Zondag is an accomplished professional with extensive experience in customer service and management, currently serving as a Customer Service Specialist at Transcom since May 2023. Prior roles include CX Specialist at EVA Global and Office Management at alleeSpain. Monique has a strong background in the hospitality and real estate sectors, having worked as a Resort Coordinator at Diamond Resorts®, and as a Customer Services Manager overseeing social media and website performance for various companies. Additionally, experience as a Travel Agent and Telemarketing Operations Manager highlights expertise in client relations and operational management. Monique holds multiple degrees in areas including Revenue Management, English Language, SEO, Community Management, Travel Agency Management, and Human Resources.
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