Ruchi Patel is a driven Technical Support Specialist with a strong background in the retail industry. They excel in customer support, communication, and time management, currently serving as a Senior Advisor Level 3 at Transcom, where they support escalated technical cases and mentor peers. Previously, Ruchi held various roles at Transcom and SP Data Digital, focusing on providing advanced support for macOS and iOS devices. Ruchi earned a Bachelor's degree in Computer Science from St. Xavier's College, Ahmedabad, and a High School Diploma in Information Technology Business Analysis from Conestoga College.
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