Sagar L. is an experienced professional in sales and customer success, currently serving at Transcom since August 2024, where expertise is applied in advising clients on insurance products while managing a diverse client portfolio. Prior to this, at Full Potential Solutions from February 2023 to February 2024, Sagar excelled as a Customer Experience Specialist, enhancing client interactions and driving sales through a focus on customer satisfaction. Sagar's background includes a tenure at Amazon from April 2017 to December 2022 as an SDS Associate (SME), where over 100 new hires were trained, and effective cross-selling strategies were implemented. Additionally, from May 2015 to April 2017, Sagar worked as a Process Associate at AffinityX, addressing process issues and ensuring quality assurance. Sagar holds a Bachelor's degree in Computer Science from Savitribai Phule Pune University and a Bachelor of Science (BSc) in Computer Science from Modern Education Society's Nowrosjee Wadia College.
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