Vesna Vukobratovic

Vesna Vukobratovic is a dedicated professional with extensive experience in customer service and education. Currently serving as Lead Customer Service Representative at Transcom since February 2020, Vesna provides support to German-speaking clients regarding card and bank account issues and is involved in training new hires. Previous roles include addressing fraudulent cases and working as a Project Intern for the International Red Cross and Red Crescent Movement, where responsibilities included providing meals and facilitating activities for young children. Vesna also has experience as a German Language Teacher at Lexsis and DaF Perfekt, where teaching involved preparing materials and conducting classes. Academic credentials include a Bachelor's degree in Soziale Arbeit from Die Technische Hochschule Köln and dual Bachelor with Honours degrees in Education from the University of Belgrade and the College of Pre-School Teacher Training.