Vincent Oliveros

Vincent Oliveros possesses extensive experience in customer experience and operational excellence, currently serving as Global Head CX Advisory and Digital Transformation at Transcom since February 2013. Previous roles at Transcom include Operational Excellence Director for Europe and Global Operational Development Director at Corporate HQ Sweden. Prior to Transcom, Vincent worked at Philip Morris International as a Management and Organization Development Executive, at DuPont as Head of Learning and Development/Quality Management, at Arvato-Microsoft Enterprise Services as a Continuous Improvement Leader, and at Convergys as a Customer Service Specialist/In-team Training Specialist. Additionally, Vincent holds a Six Sigma Green Belt Certification from the National University of Singapore, earned in 2012.