Whitney Heiss

Whitney Heiss is an experienced professional currently serving as a Team Lead Support Manager at Transcom since May 2020, where responsibilities include coaching tech support advisors and evaluating phone quality standards. Prior to this role, Whitney was a Project Manager at Fish 4 Fun from March 2016 to January 2020, overseeing daily operations, cash management, and administrative tasks. Additionally, Whitney worked as a Hairstylist at Hair Smithsonian Salon from November 2017 to March 2019, focusing on client consultations and hair services, and held various positions at Outback Steakhouse from July 2010 to January 2018, excelling in customer service. Educational qualifications include an Associate's degree in Early Childhood Administration from Southern Crescent Technical College, a Cosmetology degree from Aveda Institute Atlanta, and a Medical Billing and Coding degree from Ultimate Medical Academy.