Raphaël Blanc is a seasoned Product Owner and IT professional with extensive experience in ServiceNow, currently serving as Product Owner for ServiceNow at Transdev since June 2022. Responsibilities include overseeing ITIL processes, implementing agile methodologies, managing user stories, and facilitating workshops for requirements gathering. Prior experience at Orange Business Services involved roles such as Product Owner proxy for ServiceNow, where management of clients like Enedis was key, and as a Senior Consultant, providing functional and technical expertise for multiple accounts including Saint Gobain and Total. Earlier positions included Scrum Master and functional and technical leadership in Java and .NET projects. Raphaël holds a Master’s degree in Informatique Parallèle et Systèmes Multimédia from UTBM, along with degrees in electrical engineering and industrial computing from Bordeaux University and IUT Le Creusot.
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