Ben Hayes possesses extensive experience in performance improvement and program management within the transport sector, currently serving as Head of Performance Improvement & Program Management at Transdev Australasia since February 2014. Previous roles include Group Manager Operations Projects & Technologies, Program Manager at Transdev Sydney Ferries, and Commercial and Business Innovation Manager, where Ben successfully led initiatives in operational systems improvement, Autonomous vehicle development, and strategic business innovation. Ben's career highlights include providing operational insights for tenders, enhancing business performance metrics, managing complex projects, and driving change within operational frameworks. Educational qualifications include a Certificate of Transport Management from the University of Sydney and a Bachelor of Business and Commerce from Western Sydney University, complemented by foundational roles in various capacities within the retail and financial sectors.
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