Laura O'Keefe

Laura O'Keefe is an experienced professional in customer success and operations management, currently serving as a Customer Success Manager at Transflo since January 2022. Laura's previous roles include Revenue Cycle Manager and Renewals Manager at USATestprep from February 2019 to May 2021, and Operations Manager at Squan from May 2016 to February 2018. Earlier in Laura's career, leadership responsibilities were held as VP of Office Operations at Strong Tower Communications, LLC prior to its acquisition by Squan, and as Operations Manager at CSE. Laura began professional experience at Pestban, serving as Operations Support Manager from February 2003 to January 2012. A key focus includes working closely with Homeowner Associations, managing sales, program setup, collections, and retention while also providing expertise in company software and training.