Warren M. is an experienced Client Engagement Specialist at Transflo, responsible for providing Level 1 & 2 technical support for the TRANSFLO suite of products since June 2016. Warren M. efficiently manages customer support resolutions, logging correspondence via the Service Cloud ticketing system and proactively optimizing systems. Prior to this role, Warren M. served in various technical capacities in the US Navy from July 1991 to August 2011, including positions such as Guided Missile Submarine Navigation Electronics Technician and Online Tech Leading Technician, with a focus on navigation systems and operational equipment. Warren M. holds a Bachelor's Degree in Information Technology from the University of South Florida and multiple associate degrees in Computer Science and Applied Electronic Studies.
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