Joseph Matteo is a senior-level executive specializing in customer experience, operational excellence, and digital strategy. Currently serving as the Head of Customer & Service Provider Experience at Transformco since 2025, they lead the transformation of an in-home repair business by aligning customer experience with technology and operational strategies. Previously, Joseph held various roles at Comcast, including Vice President of Customer Experience Strategy & Operations, where they managed cross-functional teams to enhance performance reliability. They began their career at PwC as a Consultant in Technology Advisory, collaborating with management across various industries to identify and resolve business process challenges. Joseph is pursuing a Bachelor of Science in Information Systems at Drexel University.
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