Victor Smith

Victor Smith is an experienced operations leader with a demonstrated history of success in managing large-scale operations within the retail and service industries. Currently serving as National Operations Manager at Transformco since July 2020, Victor previously held various leadership positions at Sears Home Services from 2000 to 2020, including General Manager of Call Center Operations and National Training Manager. Victor's expertise encompasses strong leadership skills, operational process improvement, sales revenue management, and the development and execution of training programs. With a focus on achieving sales and profit plans, Victor has effectively overseen operations across multiple teams and locations while fostering cross-functional training and support.