TransForm Shared Service Organization
Audrey Johnson is an experienced healthcare professional with a robust background in clinical informatics and patient experience management. Currently serving as a Care Experience Specialist at Henry Ford Health, Audrey coordinates complex patient relations and grievance processes to ensure effective issue resolution. In addition, work as a Clinical Informatics Specialist for TransForm Shared Service Organization involves managing the implementation and support of patient care technologies while liaising between leadership and clinical teams. Previous roles include a Certified Epic Consultant, Principal Trainer, and various project management positions, showcasing expertise in training, system optimization, and workflow improvement. Audrey holds a Bachelor of Science in Education from Oakland University and has pursued additional leadership training through Epic University and the Niagara Institute.
This person is not in any offices
TransForm Shared Service Organization
TransForm SSO is more than just information technology, supply chain and project management. We deliver exceptional customer service to our clients and help improve value to Ontario’s healthcare system. Our business model and strategic approach is rooted in exceeding our members’ needs and centres on service, performance, innovation and people. We provide services to the five hospitals in the Erie-St. Clair LHIN and also manage exciting projects like the Health Links initiative and connecting South West Ontario (cSWO), both of which will help improve patient care in Ontario. Founded in 2013, following the amalgamation of PROcure Healthcare and Consolidated Health Information Services, our commitment is to deliver exceptional service and create new opportunities to improve value to the health system. Working for TransForm We know success as an organization isn’t individually attained. It’s the collective effort of our employees that makes a difference. TransForm values collaboration, accountability, respect and teamwork as it takes a strategic approach to enhancing Ontario’s health system. TransForm offers: • Competitive salaries • Comprehensive benefit and pension packages • Advancement opportunities • Active social committees • Employee assistance program For current job opportunities, please visit http://www.transformsso.ca/careeropportunities