Sunil Kumar

Sunil Kumar is a seasoned professional with extensive experience in customer support and solutions engineering. Currently serving as the Customer Service Support Manager at Transformative Learning Solutions since November 2017, Sunil oversees end-to-end customer support, vendor management, team management, and social media support. Prior to this role, Sunil worked as a Solution Engineer at Altametrics from January 2014 to December 2016, where responsibilities included requirement gathering, gap analysis, web application support, creating functional documents, client training, and functional testing, along with database management using PL/SQL. Earlier career experience includes a position as a Customer Support Engineer at Wipro BPS between October 2009 and November 2011, providing technical assistance for computers, printers, routers, and other equipment. Sunil holds a Bachelor of Science degree from Indira Gandhi National Open University (2008-2011) and an A-Level from the National Institute of Electronics & Information Technology (2011-2014).