Jonathan Alé is an experienced technical support professional with a comprehensive background in GlobalLink technologies, currently serving as Support Technical Lead at TransPerfect since July 2012. Previous roles include Senior Support Engineer and Support Engineer at TransPerfect, where skills in troubleshooting complex technical issues and responding to user queries were developed. Prior experience includes providing technical support for users in the Iberica region at Monsanto, resolving hardware and software issues at Mango, and performing systems maintenance at Sogeti. Jonathan holds various certifications, including training in analytics, JIRA administration, and systems administration, complemented by an Associate Degree in Systems Administration and an Advanced Certificate in English.
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