Lily Cheng, CPTD, PMP, serves as the Director of Learning & Development for TransPerfect, a role held since November 2010. In this position, Lily specializes in training production project coordinators within the language service industry, leading the design and implementation of training programs, coordinating trainer workshops, and assessing knowledge gaps. Lily has also held various managerial roles at TransPerfect, including establishing a new production center in Seoul, hiring and training teams, and optimizing project workflows. Prior to joining TransPerfect, Lily interned at On Location Tours, contributing to tour information and marketing materials. Lily earned a Bachelor of Science in Business Administration and Management from Skidmore College.
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