Steve Cheeseman is the Vice President of Contact Center Operations at TransPerfect, bringing over 30 years of expertise in contact center outsourcing. They have previously held significant roles at Symantec Corporation, where they managed large-scale consumer call centers and directed support operations across the Asia Pacific and Japan. Cheeseman has also contributed to the success of major service delivery operations at Stream Global Services and Alorica, focusing on employee engagement and customer satisfaction. Currently, they are pursuing an Associate's Degree in Computer Programming and a Bachelor of Science in Business Administration.
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