Bill McGee is an experienced IT professional with a strong background in IT Service Management (ITSM) andChange Management processes. Currently serving as a Consultant for Enterprise Applications at TransUnion since July 2022, Bill collaborates with a team to enhance operational processes and assist in metrics for Change Management. Previous roles include working as an ITSM Architect for Beacon Hill Staffing Group and ITSM Manager at Hyatt Hotels Corporation, where responsibilities encompassed developing and improving ITIL-based processes, training teams, and acting as a subject matter expert. Bill's career also includes positions at Aircell, Hewitt Associates, and Allstate, along with a certificate in Programming and Operations from Control Data Institute.
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