David M. is a seasoned professional in customer success and fraud prevention, currently serving as a Sr. Customer Success Consultant at TransUnion since January 2022. Prior to this role, David held the position of Sr. Fraud Analyst at viagogo from January 2019 to December 2021, where responsibilities included identifying fraud trends, assisting with policy development, and leveraging analytics to balance fraud prevention with customer experience. Earlier experience includes working as a Fraud Analyst at Gilt.com from December 2015 to September 2018, focusing on chargeback management and payment policy compliance. David holds a Bachelor of Science in Psychology from the University of Scranton, earned in 2013, and a Leaving Certificate from Crescent College Comprehensive obtained in 2009.
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