Fernando Ramirez V.

Fernando Ramirez V. is an accomplished professional with extensive experience in customer support operations and project management across various industries. Currently serving as Associate Lead at TransUnion since January 2023, Fernando previously held key positions including Operations Supervisor at Voiance, where responsibilities included managing day-to-day operations and ensuring service level compliance. Throughout a career encompassing roles at CRG, SPC Internacional, DHL, Hewlett Packard Enterprise, Cisco Systems, and Convergys, Fernando has excelled in leadership, strategic planning, and operational excellence. Educational qualifications include degrees in Project Management and Business Administration, complemented by certifications in languages and sales management.