Igor Rapoport is a dynamic senior operations leader with over 20 years of experience in global digital transformations and process automation across APAC, EMEA, and the Americas. They currently serve as the Senior Director of Global Enablement, Enterprise Operations at TransUnion, where they lead digital contact center transformation and streamline operations for enhanced efficiency. Previously, Igor worked at CPM UK as a Client Services Manager, achieving significant growth and implementing innovative solutions to improve customer satisfaction. Igor holds an Executive MBA with honors from the Quantic School of Business and Technology and is pursuing a Bachelor of Arts in Business Economics at York University.
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