John Garza

John Garza is a seasoned Customer Experience Executive with over 15 years of experience in managing and implementing CX programs for various sectors, including hospitality, retail, and financial services. They have held notable leadership positions, including Director of USA Loyalty at Ipsos and Vice President at TeleSight, where they drove business growth through technology-driven solutions and process improvements. Currently serving as B2B Sales Analytics and Insights at TransUnion, Garza continues to be a trusted advisor, mentoring junior staff while fostering a culture of continuous improvement. They hold a Bachelor's degree in English Language and Literature from the University of Illinois Chicago.