Sharon Johnson

Customer Success Consultant I Global Fraud Solutions

Sharon Johnson is a seasoned professional in customer success and relationship management with over 25 years of experience in various sectors, including finance, insurance, gambling, and retail. Currently serving as a Customer Success Consultant I in Global Fraud Solutions at TransUnion since November 2021, Sharon proactively manages a portfolio of clients across Europe and the USA. Previously, at Synectics Solutions from May 2011 to November 2021, Sharon established and maintained client relationships, fostering business development aligned with client needs. Earlier roles include Contracts Manager at Randstad, where team leadership and sales strategy execution were key responsibilities, and Service Delivery Manager at Computer People, focusing on client liaison and project management. Sharon holds a Bachelor’s Degree in Public Administration and Managerial Studies from De Montfort University and A levels in English Language and Literature.

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