Troy Cottam is a QA Manager at TransUnion in Boca Raton, where they have been instrumental in establishing a comprehensive QA department. With a background in various roles including HP Business Intelligence Analyst and Call Center Director, Troy specializes in customer service, technical knowledge, and data management. They have a strong expertise in Excel, VBA, Access, SQL, and database administration, coupled with a diverse skill set that includes business development and training. Troy's career spans over three decades, commencing as an Assistant Manager at Chess King and advancing through various positions in renowned companies. They hold an A.A. in General Studies with a focus on Information and Systems Technology from Weber State University.
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