TransUnion

Eric C. is the Head of Consumer Service Operations at TransUnion, where they currently lead efforts in service improvement strategy within the fintech, banking, and finance sectors. Prior to this role, Eric served as a Customer Support Manager at Block.one, where they built and managed a cryptocurrency customer support team while enhancing service quality and operational efficiency. Earlier in their career, Eric was a Customer Support Manager for the APAC region at Inmarsat, overseeing a team that provided technical support across multiple countries. Eric holds a Bachelor's degree in Business Management and is pursuing a CCNA certification from Cisco Networking Academy.

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