Federico Lim

Federico Lim is an experienced Senior Application Support Specialist at Transurban, where responsibilities include providing production systems support for Oracle Customer Care and Billing, administering Salesforce CRM, and performing technical issue resolution. Additionally, Federico serves as an OKTA Developer and Administrator, and a Tableau Site Administrator, handling various reporting and operational dashboard tasks. Prior to Transurban, Federico worked at Oracle Corporation as a Senior Applications Engineer and Senior Consultant, focusing on product development and technical design for Oracle's taxation and utilities applications. Federico's career began at Cypress Semiconductor as an IT Engineer II and Software Engineer, enhancing engineering tools for data tracking and yield analysis. Federico holds a Bachelor of Science in Computer Science from the University of the Philippines.