John Thomas is a seasoned professional with extensive experience in service management and IT operations. Currently serving as the Service Management Lead at Transurban since April 2023, John has a solid background from Accenture, where, from October 2014 to March 2023, responsibilities included Incident Management and Disaster Recovery Management among others. Previous roles include Service Delivery Manager at Capgemini from April 2006 to April 2014 and Deputy Manager EDP at Nuclear Power Corporation of India Ltd from September 1994 to April 2006. John holds an MBA in Information Management from the University of Mumbai, earned between 2006 and 2009.
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