Michael Warren is a seasoned professional with extensive experience in channel delivery management, operations, learning and development, and legal support. Currently, as Channel Delivery Manager at Transurban since July 2015, Michael oversees multi-million dollar contracts and strategizes customer payment delivery across various channels. Previously, as Group Operations Officer/Head of Learning and Development at Findex Group, Michael successfully drove recurring revenue growth from $11 million to $50 million annually while achieving a 46% EBITDA through business transformation. Additional roles include Training Officer at GE Capital, where Michael coordinated learning programs for call center staff, and Corporate Paralegal at KALTONS LLP, providing legal support and managing transactions. Michael holds a Bachelor of Laws (LLB) from the University of Surrey, a Diploma of Financial Planning, and certifications in project management and training assessment.
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