Vikrant Kumar Singh is the Director of Customer Success at Trantor, bringing over 15 years of experience in customer success, relationship management, and technical support. Previously, Vikrant held various roles at Adobe, where they advanced from Team Lead to Senior Manager, shaping high-performance teams and leading initiatives that resulted in exceptional customer retention rates. Vikrant's background includes earlier positions at Teleperformance and Byond Global Outsourcing Pvt Ltd, where they honed their skills in technical support and account management. They hold a Bachelor's degree in Computer Applications and an MBA, complemented by Adobe Certified Expert credentials.
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