Shagun D.

Shagun D. has a strong background in customer service and relationship management, with experience in companies like TranZact, Kapture CRM, StockEdge, Elearnmarkets, and Kredent Academy. They have expertise in creating SOPs for customer engagement, solving customer complaints, managing key accounts, and implementing processes for clients. Shagun D. also has experience in affiliate marketing and financial services as a career advisor. Their educational background includes an MBA in Accounting and Finance from Bhartiya Vidya Bhavan Institute of Management Science and a B.Com in Accounts and Commerce from the University of Calcutta.