Travelio is an online home rental marketplace that offers apartments, villas, and houses.

Hotels & Hospitality

Marketplace

Property Management

Real Estate

Rental & Vacation Property

Travelio

Travelio's headquarters in Jakarta, Indonesia

Hendry Rusli

Jupiter Zhuo

Tajuddin Arief

Larasita Putri Walian

Christie Tjong

This department focuses on managing and driving strategies for acquiring new business opportunities.

Acquisition Department

This department manages interactions and communications with property owners, ensuring their needs and concerns are addressed effectively.

Owner Relations

This department is responsible for assisting customers with inquiries, resolving issues, and enhancing overall customer satisfaction.

Customer Support

This department is responsible for designing, building, and maintaining software applications and systems.

Software Development

The Customer Service Team at Travelio ensures a seamless experience for clients renting apartments, villas, and houses by addressing inquiries, resolving issues, and providing support. They efficiently handle customer interactions through various channels, manage bookings, offer troubleshooting assistance, and uphold high service standards to enhance customer satisfaction and retention.

Customer Service Team

The E-commerce and Reservations team at Travelio is responsible for managing online bookings, optimizing product listings, and executing marketing strategies to drive reservations. They ensure accurate listings of properties, streamline the booking process, and develop targeted marketing campaigns to attract potential renters while overseeing overall online sales performance.

Travelio

Org chart

Teams

Acquisition Department

Owner Relations

Customer Support

Software Development

Customer Service Team

E-commerce and Reservations

Offices

Travelio

Org chart

Teams

Acquisition Department

Owner Relations

Customer Support

Software Development

Customer Service Team

E-commerce and Reservations

Offices

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