Travelio is an online home rental marketplace that offers apartments, villas, and houses.

Hotels & Hospitality

Marketplace

Property Management

Real Estate

Rental & Vacation Property

Travelio

Travelio's headquarters in Jakarta, Indonesia

Hendry Rusli

Christie Tjong

Jupiter Zhuo

Tajuddin Arief

Larasita Putri Walian

This department focuses on managing and driving strategies for acquiring new business opportunities.

Acquisition Department

This department is responsible for assisting customers with inquiries, resolving issues, and enhancing overall customer satisfaction.

Customer Support

This department manages interactions and communications with property owners, ensuring their needs and concerns are addressed effectively.

Owner Relations

This department is responsible for designing, building, and maintaining software applications and systems.

Software Development

This department manages billing processes, ensuring accurate invoicing and financial transactions.

Billing Operations

The Customer Service Team at Travelio ensures a seamless experience for clients renting apartments, villas, and houses by addressing inquiries, resolving issues, and providing support. They efficiently handle customer interactions through various channels, manage bookings, offer troubleshooting assistance, and uphold high service standards to enhance customer satisfaction and retention.

Travelio

Org chart

Teams

Acquisition Department

Customer Support

Owner Relations

Software Development

Billing Operations

Customer Service Team

Offices

Travelio

Org chart

Teams

Acquisition Department

Customer Support

Owner Relations

Software Development

Billing Operations

Customer Service Team

Offices

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