Travelio is an online home rental marketplace that offers apartments, villas, and houses.

Hotels & Hospitality

Marketplace

Property Management

Real Estate

Rental & Vacation Property

Travelio

Travelio's headquarters in Jakarta, Indonesia

Hendry Rusli

Jupiter Zhuo

Tajuddin Arief

Larasita Putri Walian

Christie Tjong

This department focuses on managing and driving strategies for acquiring new business opportunities.

Acquisition Department

The Software Development Team at Travelio is responsible for designing, building, and maintaining the online platform that facilitates home rentals. They work on both the backend and frontend to ensure a seamless user experience while integrating robust security measures and reliable infrastructure support. The team also continuously tests and updates the platform to provide scalable and efficient solutions for customers and hosts.

Software Development Team

The Customer Service Team at Travelio ensures a seamless experience for clients renting apartments, villas, and houses by addressing inquiries, resolving issues, and providing support. They efficiently handle customer interactions through various channels, manage bookings, offer troubleshooting assistance, and uphold high service standards to enhance customer satisfaction and retention.

Customer Service Team

The Business Development & Sales team at Travelio spearheads efforts to expand market presence and drive revenue growth. This includes forming strategic partnerships, acquiring new properties for the platform, managing corporate relations, and executing sales and marketing strategies to attract both corporate clients and individual customers.

Business Development & Sales

This department is responsible for assisting customers with inquiries, resolving issues, and enhancing overall customer satisfaction.

Customer Support

The Leadership Team at Travelio is responsible for setting the strategic direction, overseeing operations, and driving growth initiatives. Comprising the CEO, COO, Chief Strategy Officer, and VPs of Business Development, Operations, and Finance, this team ensures seamless coordination across departments, aligns the company vision with market opportunities, and manages financial performance to achieve long-term success.

Travelio

Org chart

Teams

Acquisition Department

Software Development Team

Customer Service Team

Business Development & Sales

Customer Support

Leadership Team

Offices

Travelio

Org chart

Teams

Acquisition Department

Software Development Team

Customer Service Team

Business Development & Sales

Customer Support

Leadership Team

Offices

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