Mark Harrison

Mark Harrison is a highly experienced CRM, customer engagement, and retention marketing specialist, currently serving as Head of CRM at Travelopia. With a distinguished background that includes senior roles at Which? and LIDA, Mark has developed and led successful marketing strategies for major brands, achieving significant results in member retention, engagement, and acquisition. Mark's expertise lies in creating multi-channel communication programs, leading teams, and driving business growth through innovative CRM initiatives. Mark holds a Bachelor's Degree in English from Nottingham Trent University and a Diploma in Interactive & Direct Marketing from The Institute of Direct and Digital Marketing.