Sona J.

Sona J. is an experienced Business Analyst with a focus on Conversational AI. Currently serving as a Business Analyst III at Travis County since February 2024, Sona previously held roles such as Senior Product Analyst at ConverseNow.AI and Sr. Business Analyst at Cognizant. Additional experience includes positions as Product Owner at Wells Fargo and Business Analyst at The CLASS Consulting Group. Sona's earlier career includes roles as a Business Operations Analyst at both Oracle and J.P. Morgan. Educational credentials include an MBA in Finance from Christ University, a Nano degree in Business Analytics from Udacity, and a certification in Early Childhood Education from UCSC Silicon Valley Extension.