Gioia Van Eck is a seasoned professional currently serving as the Sr. Global Workforce Manager at Travix International, a position held since September 2016, where expertise in data-informed workforce strategies enhances operational efficiency and customer satisfaction across international contact centers. Prior roles at Travix include Workforce Manager, where Gioia established foundational workforce management systems, and Business and Resource Analyst, focusing on behavioral data insights and operational improvements. Early career experiences include a marketing internship supporting product management with data-driven insights and multiple roles as a waitress. Gioia holds a degree from Amsterdam University of Applied Sciences and attended ESIC Business & Marketing School, complemented by a foundational education at Hermann Wesselink College.
This person is not in any teams
This person is not in any offices