• TRAX

  • Tauseef Sarfaraz

Tauseef Sarfaraz

Head Of Customer Experience & VOC at TRAX

Tauseef Sarfaraz possesses extensive experience in operations and customer service, currently holding the position of Network Manager Operation Excellence at TRAX since May 2021. Tauseef has previously served in various roles at TRAX, including Operational Specialist, National Manager Debriefing, and National Manager Operations for MMS & International Business. Prior experience at M&P Express Logistics includes roles as Customer Service Manager and Assistant Key Account Manager, while earlier positions at TCS Private Limited encompassed Key Account Executive and Customer Service Officer. Tauseef began the career as a Brand Ambassador at Contact Plus and as a Technical Support Officer at Aey Group. Tauseef holds a Bachelor of Commerce degree from Karachi University.

Location

Karachi, Pakistan

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TRAX

Having a rich history of operating in the retail, distribution, and logistics industry for more than 100 years, we have chosen to focus on and provide multiple-tier solutions to the challenges faced by the booming E-commerce industry. TRAX Online Private Limited (TRAX) is an end to end logistics and supply chain company, which is dedicated to bringing you the most innovative logistics services in terms of velocity and widespread network enabling you to accelerate your business exactly the way you want. TRAX offers the most agile last-mile delivery services along with reliable inventory management solutions across a wide network of over 450+ destinations in Pakistan, with the ease and promise of the fastest transfer of funds along with safe and secure delivery across Pakistan and around the world.


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Headquarters

Karachi, Pakistan

Employees

1,001-5,000

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