TRAXERO
John Keating currently works as a Tier 1 Technical Support Representative at Traxero, where responsibilities include providing software support in the towing and recovery industry while demonstrating strong phone etiquette and technical skills. Prior experience includes roles as an Activities Assistant at Light of Hearts Villa, where John assisted with planning and facilitating social and recreational events, and as a Dietary Aide/Prep Cook, where exceptional customer service was provided through various kitchen duties. John earned an Associate of Science degree in Applied Computer Security and Forensics from Kent State University Geauga and Twinsburg Academic Center.
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TRAXERO
TRAXERO is the leading provider of innovative software solutions for the towing industry. We understand how hectic running a towing business can be with all its moving parts. That’s why we brought the industry’s most essential towing solutions together on a user-friendly platform. With advanced digital features, we empower towing companies to optimize their operations, enhance customer satisfaction, and bring in more profits. Our Towing Management Software (TMS) offers digital dispatching and integrates with fleet tracking and credit card processing solutions. We also offer auction, lien and mail products to help our customers expand their buyer audience and clear unwanted inventory more quickly and efficiently. Our team works together consistently to improve our solutions and solve problems to meet the needs of our customers and fellow employees. We celebrate work/life balance and truly believe that we should be rewarded for our efforts. At TRAXERO, hard work never goes unnoticed. Culture Of Growth 2024 Vision: Increase our Impact through efficient pockets of growth while setting a foundation from which to discover a step change growth opportunity Values: Work Hard, Play Hard; Be Transparent, Simplify, Offer Forgiveness, Crush It