Sofia Levin is a seasoned professional with extensive experience in customer experience development, digitalization, and business strategy. Currently serving as the Head of Customer Experience Development & Automation at 3 Sverige since August 2021, Sofia leads two teams focused on enhancing customer journeys for B2C and B2B segments through innovative technologies, including GenAI. Prior roles include Senior Manager of Strategy Business Development at CKH Innovations Opportunities Development and Senior Project Manager of Business Development at 3 Sverige, where Sofia managed complex cross-functional projects. Educational qualifications include a Master's degree in Business Administration and Management from Stockholm School of Economics and a Bachelor's degree in International Business from Copenhagen Business School, among other academic pursuits.
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