Felicia Elsa is a Customer Experience Officer at TreeAMS and a Consultant at Astreem Consulting Pte Ltd, roles they have held since 2018. At TreeAMS, Felicia focuses on client onboarding and product enhancement, while at Astreem, they manage franchise strategy development projects and local franchise consulting for the Indonesian market. Felicia earned a Master of Business Administration in Finance from Institut Teknologi Bandung in 2018 and holds a Bachelor of Engineering in Chemical Engineering from Universitas Katolik Parahyangan, completed in 2016.
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