Brad Cattermole is an accomplished professional in customer support management, currently serving as Senior Customer Support Manager at Trellix since January 2022, following its transition from FireEye. Prior to this role, Brad held various positions at FireEye, Inc., including Customer Technical Support Manager, Escalation Manager, Support Team Supervisor, and Senior Technical Support Engineer from January 2018 to January 2022. Earlier experience includes a Technical Support Engineer role at EMC from September 2016 to December 2017. Brad holds a Bachelor of Science degree in Network and System Administration from Utah Valley University, completed in August 2016.
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