Bryan Waller is an IT and military veteran with over 30 years of experience in high-tech and nuclear power industries. They have a proven track record as a customer experience leader, including leading Cisco's response to the largest single product recall in its history, positively impacting 7.5 million devices globally. Bryan has held various positions, including Director of Customer Experience at Cisco and is currently a Critical Escalation Manager at Trellix. They are recognized for their skills in driving cross-functional collaboration and resolution of complex customer issues.
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