Charles Lee

Charles Lee is a seasoned technical support engineer with extensive experience in the cybersecurity and IT sectors. Currently serving as a Senior Staff TSE/DSE at Trellix since January 2022, Charles previously held significant roles at FireEye, Inc. starting in January 2014, where responsibilities included resolving critical issues, managing product support in the APAC region, and collaborating with engineering teams to address software bugs. Prior to FireEye, Charles worked at Juniper Networks from January 2011 to December 2013, focusing on technical support for advanced firewall, VPN, and security products. Charles began their career as an IT Specialist at ITCOMM, managing network and security systems, and has also worked as an IT Analyst and avionics technician in the Republic of Korea Air Force. Charles holds a Bachelor of Science degree in Computer Science from Catholic Kwandong University, obtained in 2003.